Shibaji works with Medium Healthcare Consulting, a company headquartered at Hyderabad . He brings with him a rich experience in the healthcare domain, spanning over fifteen years. He is a strategist and a thought leader in patient experience management. Shibaji is an MHA (MPSM) from IISW & BM, Kolkata, and completed his Executive Program in Business Management from IIM, Calcutta. He has attended management development program in Leadership and Change Management from IIM Ahmedabad and ICOMP, Malaysia. He has also been featured in the tenth Indian edition of ‘Management’ by Stephen Robbins.